Effective Date: July 1, 2026

At M8TRIX5 Academy, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how M8TRIX5 Academy (“M8TRIX5,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information when you visit our website, register for our programs, become a Certified Capital Partner, communicate with us, or otherwise interact with our services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with M8TRIX5, we may collect personal information such as:

Full name;

Email address;

Telephone number;

Mailing or billing address;

Business name and professional information;

Information provided through application, registration, or intake forms;

Academy account and login information;

Information related to your participation in the Certified Capital Partner Program;

Payment and transaction information;

Communications and correspondence with M8TRIX5;

Information you voluntarily provide about your professional background, interests, network, or business activities; and

Other information reasonably necessary to provide our services and operate our business.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, approximate location, and website usage information.

2. How We Collect Information

We may collect information directly from you when you:

Visit or use our website;

Register for or purchase the M8TRIX5 Academy;

Apply to become a Certified Capital Partner;

Create or access an Academy account;

Complete a form or questionnaire;

Book a call or appointment;

Contact us by email, phone, or other communication channels;

Subscribe to communications or marketing;

Participate in Academy training or activities; or

Otherwise voluntarily provide information to us.

We may also receive limited information from service providers that support our website, payment processing, scheduling, communications, marketing, or Academy technology.

3. How We Use Your Information

We collect and use personal information for purposes that are reasonably necessary to operate M8TRIX5 Academy and provide our services, including to:

Process purchases and payments;

Create and manage Academy accounts;

Provide access to training and educational content;

Administer the Certified Capital Partner Program;

Evaluate and manage certification;

Communicate with you about your account, purchases, certification, and program participation;

Provide customer service and support;

Schedule calls and appointments;

Provide resources and information you request;

Improve our website, Academy, products, services, and user experience;

Maintain business and transaction records;

Prevent fraud, misuse, unauthorized access, or other harmful activity;

Comply with applicable legal and regulatory requirements; and

Send marketing communications where you have provided appropriate consent or where otherwise permitted by law.

We only collect, use, or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.

4. Marketing Communications

If you choose to subscribe to marketing communications, we may send you emails, educational content, Academy updates, announcements, opportunities, or other information relating to M8TRIX5.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.

Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications that are necessary to administer your account, purchase, certification, or participation in the Academy.

5. Payment Information

Payments made through our website may be processed by third-party payment processors.

M8TRIX5 does not generally store complete credit card numbers or payment card security codes on its own systems. Payment information may be collected and processed directly by the applicable payment processor in accordance with its own privacy policy and security practices.

We may retain transaction information necessary for accounting, customer service, tax, legal, and business-record purposes.

6. Cookies and Similar Technologies

Our website and third-party services we use may utilize cookies, pixels, analytics tools, tags, and similar technologies.

These technologies may help us:

Operate and secure the website;

Remember preferences;

Understand how visitors use the website;

Measure website performance;

Improve our services;

Understand marketing effectiveness; and

Provide relevant communications or advertising where permitted.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, we will seek appropriate consent for non-essential cookies or similar technologies. Canadian privacy guidance recognizes that organizations should notify users about cookie use and its purpose and seek appropriate consent where required.

7. Third-Party Service Providers

We may use trusted third-party service providers to help operate M8TRIX5 Academy and our business.

These providers may assist with services such as:

Website hosting;

Academy and membership technology;

Payment processing;

Email and communications;

Customer relationship management;

Scheduling and appointment booking;

Analytics;

Marketing;

Cloud storage;

Customer support; and

Security and fraud prevention.

These service providers may have access to personal information only to the extent reasonably necessary to provide their services to us.

We take reasonable steps to use service providers that maintain appropriate safeguards for personal information.

8. Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including to:

Service providers supporting our business;

Payment processors;

Technology and hosting providers;

Professional advisors, including legal, accounting, or financial professionals;

Business partners where disclosure is authorized or reasonably necessary for a service or opportunity you have requested;

Government, regulatory, or law-enforcement authorities where required or permitted by law; or

A purchaser, successor, or other party involved in a merger, acquisition, restructuring, financing, or sale of all or part of our business.

We will not disclose personal information for unrelated purposes without appropriate consent unless disclosure is otherwise authorized or required by law.

9. Information Related to Capital Partners

If you become a Certified M8TRIX5 Capital Partner, we may collect and maintain information necessary to administer your participation in the program.

This may include your name, contact information, certification status, training progress, communications, business information, and information relating to your participation in the M8TRIX5 ecosystem.

Where appropriate and authorized, we may use your contact information to facilitate communications between you and M8TRIX5 representatives, partners, or other participants.

We will not disclose your personal information to an investor or third party simply because you are a Capital Partner unless the disclosure is authorized, reasonably necessary for the requested business relationship, or otherwise permitted by law.

10. Confidentiality and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

However, no website, online platform, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for keeping your Academy login credentials confidential and should notify us promptly if you believe your account has been accessed without authorization.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, meet legal or regulatory obligations, and protect our legitimate business interests.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal and business requirements.

12. Accessing and Correcting Your Information

You may request access to personal information we hold about you and may request that inaccurate or incomplete information be corrected, subject to applicable law.

If you would like to access, update, or correct your information, please contact us using the contact information below.

Canadian privacy principles generally provide individuals with rights to access their personal information and challenge the accuracy or completeness of information held about them.

13. Withdrawal of Consent

Where we rely on your consent to collect, use, or disclose personal information, you may withdraw your consent subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain services, maintain your Academy account, process transactions, or provide particular communications.

Where consent is withdrawn, we will explain any reasonable consequences where required.

14. Privacy Concerns and Complaints

We take privacy concerns seriously.

If you have a question, concern, or complaint regarding the collection, use, disclosure, or protection of your personal information, please contact us first so we can investigate and attempt to resolve the matter.

You may also have the right to make a complaint to the applicable privacy regulator if you are not satisfied with our response.

15. International Data Processing

Some of our service providers may store or process information outside of Canada.

As a result, personal information may be subject to the laws of jurisdictions outside Canada and may be accessible to courts, law-enforcement agencies, or regulatory authorities in those jurisdictions where permitted by law.

We take reasonable steps to ensure that personal information transferred to service providers is handled with appropriate safeguards.

16. Children's Privacy

M8TRIX5 Academy is intended for adults and is not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements, or privacy practices.

When we make material changes, we may provide notice through our website, email, or other appropriate means where required.

The updated Privacy Policy will be posted on this page with a revised effective date.

18. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy concern, please contact:

M8TRIX5 Academy

Privacy Contact: Jess Hartwell

Email: [email protected]

We will make reasonable efforts to respond to privacy inquiries and requests within the time required by applicable law.

19. Your Acknowledgment

By using the M8TRIX5 Academy website, registering for the Academy, purchasing a program, or providing personal information to us, you acknowledge that you have had an opportunity to review this Privacy Policy and understand how your personal information may be collected, used, disclosed, and protected.